As you may have gathered, we've moved house and for a period of time had no telephone or internet access. So we wrote to our respective car insurance firms to notify them of our change of address. Although different companies, - esure for me and Sheilas' Wheels for my wife - I noticed they were both at the same address.
NINETEEN days later they wrote back to say we must ring them as they don't accept notification of change of address by post (?!?) and so we may not be insured! And guess what - they sent the letters to our OLD address, which they knew we were not living at.
Oh, and by the way, when you DO ring up and the change goes through, they charge you and administrative fee of £25. That's even though I was paying for the phone call!
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